Food Allergy Awareness Training

Help customers make informed food choices and strengthen allergen controls. Build awareness that supports safer preparation, accurate information and confident communication.

What you will learn

• Recognise allergen-related risks.
• Understand information and labelling duties.
• Reduce cross-contact during food handling.

Course sections

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1. Understanding food reactions ＋

Explore allergies, intolerances, coeliac disease, the 14 regulated allergens and signs of a serious reaction.

2. Giving accurate information ＋

Understand allergen declarations and the requirements for food prepacked for direct sale, including Natasha’s Law.

3. Controlling everyday risks ＋

Consider storage, cleaning, preparation and risk assessment to help prevent allergen cross-contact.

Putting your learning into practice

Use the course alongside your workplace allergen procedures. Keep ingredient information accurate and ensure customer questions reach someone able to provide a reliable answer.