Athena Digital Academy

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ

Tel: 07496 218993

Email: info@athenadigitalacademy.com

FREQUENTLY ASKED QUESTIONS

When can I download my certificate?

Your certificate is available through the learning platform after you successfully complete the course and any required assessment. You can then download or print it.

Can I preview a course before I buy?

Yes. Use our free trial request form and tell us which course you would like to preview. Our team will email you with the next steps.

Can I retake a course assessment?

You can retry the course assessment if you do not pass. Check the instructions in your course for any specific assessment requirements, or contact us if you need help.

How do I access my course after purchasing?

Look out for your order confirmation and course-access email, and check your spam or junk folder. Courses are accessed through our learning management system (LMS); your website account and LMS login may be different.

If you have not received your access details or cannot log in, email info@athenadigitalacademy.com with your order number and purchase email address. Please do not send your password.

Before your first LMS login or starting a course, read our Refund Policy. Contact us before ordering if you want to delay access until the 14-day cancellation period ends.

Where can I find my order confirmation or receipt?

Your order confirmation is emailed to the address used at checkout. Check your spam or junk folder. If you need a copy of your receipt or invoice, email info@athenadigitalacademy.com with your order number and purchase email address.

Do you offer business or bulk discounts?

Yes. Business pricing starts from five course places. One place means one learner taking one course: 5–10 places cost £14 each, 11–50 cost £12 each, and 51–100 cost £10 each. For 101 or more places, request a bespoke quote. VAT is included where applicable, and a branded LMS is available from five places.

See our business pricing and quote form for details. Your written quote confirms the selected courses, final total and access arrangements. For 1–4 places, buy courses at their individual listed prices.

Contact Athena Digital Academy

    For help with a purchase, include your order number and course title. Please do not send passwords or payment card details.

    We use your details to respond to your enquiry. Read our Privacy Policy.

    Looking to preview a course? Use our free trial request form. For team training, request a business quote.